We had a fantastic stay at the new hotel. The best aspects were the cleanliness of the rooms, the hotel facilities, the convenient parking, and the helpful staff. The rooms were spotless and well-maintained, ensuring a comfortable stay. The hotel facilities were top-notch, offering everything we needed for a enjoyable stay. We were pleased with the ample parking available, making it easy for us to bring our car. The staff were friendly and attentive, providing excellent service throughout our stay.

Nothing all good.

Good sized rooms. Shangcheng district is a good choice and absolutely worth visiting. I would recommend this hotel and would definitely visit it again.

Chilled-out base for a trip in Hangzhou! We liked it.

The hotel was newly built, and the room looked quite modern, with well-maintained facilities. , the hotel's location might be advantageous for those interested in the universities nearby. Some facilities they offer were also a nice touch, including the on-site restaurant and the convenience store.

The staff's English proficiency was quite limited, making communication challenging at times.

Modern and spacious rooms. Excellent service from staff. Convenient location for G20 event. Well-maintained facilities. Comfortable amenities. Beautifully designed interiors

Can't fault anything about it.

The hotel was quite new and the rooms were nice, with modern amenities. We also appreciated the fact that it was located near several universities which made it convenient for our visit. the hotel had a large meeting space which was perfect for our family gathering over the Christmas holiday.

The language barrier was a bit of an issue. Most of the staff did not speak English very well, which made communication difficult.

The hotel is quite new, rooms are modern and well-maintained. It is located close to several universities, making it a convenient choice for those visiting them. the hotel provides complimentary breakfast, which is a nice touch.

The hotel is quite far from the city centre and most of the staff are unable to speak and understand English, making communication difficult. The absence of iron and iron board in the room and the joint in the bathroom door falling off shows that maintenance could be improved.

We recently stayed at this hotel and were extremely satisfied with the luxurious amenities provided. The service was exceptional, with attentive staff going out of their way to fulfill our private facilities needs. The restaurant served a delicious breakfast buffet with a variety of options to choose from, and the indoor heated swimming pool was a great way to relax after a long day.

We did encounter one minor issue with the joint in the bathroom doors falling off. Despite this, our room advantages more than made up for it.